Privacy Policy

This Privacy Policy applies to themorningcrumbs.com and the ordering, pickup, customer-support, and text-messaging services offered by The Morning Crumbs LLC, a micro-bakery based in Sanford, Florida.

Depending on how you interact with us, we may collect:

• Contact and order information: your name, email address, mobile number, ordered products, order number, pickup time, order notes, and fulfillment history.
• SMS information: your opt-in or opt-out choice, the date and source of that choice, delivery status, and messages such as STOP, START, or HELP.
• Technical information: basic device, browser, IP address, and service-log information used to operate, secure, and troubleshoot the website.
• Information from other services: information provided to us by an ordering, payment, social-media, or messaging provider when needed to complete your request.

We may use information to:

• process and prepare orders and coordinate pickup;
• send an order number, pickup time, reminder, cancellation, or service update;
• notify opted-in customers when a weekly drop opens or when a requested waitlist product becomes available;
• respond to questions and provide customer support;
• protect our services, maintain records, and comply with law.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

SMS opt-in data and consent will not be shared with any third party for that party's own marketing. We may share mobile information with our messaging provider, wireless carriers, and service providers only as needed to deliver messages, maintain consent records, and honor STOP, START, and HELP requests.

Consent to receive promotional text messages is optional and is not a condition of purchase. See our SMS Program Terms for message frequency, opt-out, and support instructions.

We do not sell personal information. We may share information with providers that help us operate the bakery, including ordering and payment platforms, website hosting providers, messaging providers and wireless carriers, and professional advisers. We may also disclose information when reasonably necessary to comply with law, protect customers, or defend legal rights.

These providers may use information only to perform services for us or as otherwise permitted by their agreements and applicable law.

We retain order, communication, consent, and operational records for as long as reasonably necessary to fulfill orders, honor communication choices, meet accounting and legal obligations, resolve disputes, and protect our services. We use reasonable safeguards, but no online system can guarantee absolute security.

You may decline optional promotional texts and still place an order. To stop text messages, reply STOP. To resubscribe, reply START. Reply HELP for assistance. You may also ask us to review or correct your information by contacting us through our official Instagram account.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this policy as our bakery or services change. The date at the top shows the latest revision. Questions may be sent through Instagram @themorningcrumbs.